• 
• 
• 
• 
• Connect with us:

Sub categories

Shopping

ONLINE SHOPPING:

This service enables you to buy items from Japan and arrange to ship them to your home address. All you need to do is to find your items, request it from us, and we will do the rest.

1- Finding Items

There are several ways you can find items:

1. Staff Recommendations – Handpicked for their uniqueness by our knowledgeable Japanese staff
2. Search Tool – A tool that helps you search for specific items on your own by enabling mutli-language search capabilities (Japanese & English) – The tool is found at the top of ever page – Choose either Yahoo Shopping or Rakuten Shopping
3. Top Selling – Browse the top selling items among several categories in the biggest Japanese online portals [Yahoo Shopping (21 categories) & Rakuten Shopping (29 categories)]
4. Cars & Bikes – A dedicated section to a network of some of the top specialists

If you find an item on your own and it is not listed through JapanOrder.com, then simply use the form to order it (LINK)

2- Ordering:

Simply click the Request button found on each item’s page; then fill out the form

3- JapanOrder.com Fees

5% of item price, or JPY 500 Minimum

4- Shipping & Handling

There are two Shipping Costs when buying from Japan:

1. Domestic Shipping: From seller to our offices: JPY 2,000 shipping deposit to be paid upfront. Any excess will be applied to cover International Shipping costs
2. International Shipping: From our offices to your country: Depends on weight of shipment & the country of your residence [Click here for reference]

5- Refunds

If the item runs out of stock after making your payment, then your account will be refunded fully. Otherwise, no refunds

6-Cancellations & Returns:

No cancellation or returns are allowed after purchase. If there is a defect in an item that you discover upon receiving; contact us and we will communicate with the seller. No guarantees of returns though

7-Limitations & Restrictions:

For details please refer to:

1. Japan’s Customs list of prohibited items
2. Japan Post general guidelines
3. JapanPost (conditions by country)

- JapanOrder.com does not handle any adult items, alcoholic items, nor any meat products.

- Lithium battery (known as "rechargeable batteries" mostly included in digital camera, mobile phone, PC) must be sent separately via FEDEX or DHL, and an extra handling fee will be added.